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A fresh narrative for an enduring community champion.

Community Foundation of Greater Birmingham
Brand Point of View • Brand Messaging • Leadership Advisory
Challenge

Coming out of an exhaustive strategic planning process, the Community Foundation of Greater Birmingham had a fresh sense of direction but still faced a real barrier to progress. The Foundation’s leaders knew that to expand the organization’s impact it needed to clarify and declare its intent. In addition, the Foundation had an opportunity to better define and own its relationship to social equity, a central issue determining the future of this diverse region.


The Community Foundation of Greater Birmingham’s leadership partnered with Carr and Company to strengthen its brand identity and articulate a refreshed set of brand-level messages.

Process

After initial conversation with the Foundation’s leadership, it became clear that a number of key convictions, assumptions, and principles operating under the surface had not yet been articulated. We extracted and distilled these ideas into a set of Core Beliefs that define what the Foundation stands for and the ideas that shape its approach.


Then, we expanded our conversations to include donors, grantees from across the region, and Foundation staff (both current and former). The insight we gained here gave us a strong and nuanced understanding of what the brand needed to emphasize, clarify, and convey.

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Outputs and Outcomes

Our engagement produced several brand-building tools that have informed communication to internal stakeholders and external audiences. Now, with Core Beliefs to ground and distinguish the organization, a Messaging Strategy, and a set of Brand Messages, Foundation stakeholders are better equipped to communicate on behalf of the Foundation with confidence, authenticity, and consistency.

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We partner with leaders who value brands as a force for growth and good.

Working with Justin Carr and his team was a game-changer for us at the Community Foundation of Greater Birmingham. Justin went beyond the role of a consultant; he became a partner, understanding our complex work with diverse groups. His thoughtful approach led to messaging that clearly defines who we are, our role, and the importance of our work. Thanks to Carr and Company, we can now confidently communicate our impact and convictions. Their contribution is a significant win for both our organization and the community we serve.
– Ginger Jefferson, Former Director of Marketing and Communications, Community Foundation of Greater Birmingham
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